Refund policy

CLT Fashion LLC – Return & Refund Policy

Effective Date: December 26,2025

At CLT Fashion LLC, we take pride in quality and customer satisfaction. Due to the nature of our products and to maintain fairness, all sales are final except in limited circumstances outlined below.

ALL SALES ARE FINAL

We do not accept returns or refunds for buyer’s remorse, incorrect sizing, or change of mind.

7-DAY RETURN WINDOW (STORE ERROR ONLY)

Returns are accepted ONLY if:

• The item is defective
• The wrong item was sent
• The item arrived damaged due to shipping

📌 You must contact us within 7 days of delivery to be eligible.

RETURN CONDITIONS

Approved returns must meet ALL of the following:

• Unworn, unwashed, unused
• Original condition exactly as sent
• Tags attached
• Free of odors, stains, or alterations
• Returned in original packaging (if applicable)

Returns that do not meet these conditions will be denied and sent back.

FINAL SALE / NON-RETURNABLE ITEMS

The following are FINAL SALE and NOT eligible for return or exchange:

• Sale or clearance items
• Accessories
• Jewelry
• Hair products
• Beauty items
• Custom or handmade items
• Gift cards

HOW TO REQUEST A RETURN

To request approval, email support@cltfashionllc.com within 7 days of delivery with:

• Order number
• Clear photos of the issue
• Brief explanation

📌 Unapproved returns will not be accepted.

REFUNDS & STORE CREDIT

• Approved cases will receive store credit or replacement, at our discretion.
• Refunds to original payment method are not guaranteed.
• Shipping costs are non-refundable.

RETURN SHIPPING

• Customer is responsible for return shipping unless the error is confirmed to be ours.
• We are not responsible for lost or stolen return packages.

CHARGEBACK & FRAUD PROTECTION

Any chargebacks or disputes filed without contacting us first will be fully contested using delivery confirmation, photos, and this return policy.

CONTACT

📩 support@cltfashion@yahoo.com

📞 704-617-7273

Instagram: @cltfashionllc